Welcome!

You can purchase a gift certificate or a session bundle by scrolling down to your session options where on the left, you will see "View Products/Packages". Click on the link to be redirected to the gift/bundle section.

We reserve the right to change our fee schedule at any time. If you prepaid for a session, and the rates change, we will honor your booking at the previous rate. However, any subsequent session, gift certificate, or bundle will be paid based on the new fee schedule.

Please read carefully the following on how to book and pay for your session successfully.

Select your time zone before looking at any availability on the automatic scheduler so that the times are adjusted to your location in the world. If you are traveling and book an appointment in another location, adjust the time zone to reflect where you will be at the time of the session.

Note: If you wish to book at a time that may not show on the scheduler, you can contact us to see if we can work that request in our schedule. Note that the 20% premium session fee will apply in this instance.

You must provide a cell number to receive a personalized text with the phone number to call for your phone session. Update your info in the intake form when necessary. If you live abroad, your email will be our contact for final confirmation so please double-check your spelling.

If you selected ZOOM, make sure you send your invite the morning of your scheduled session. Please be responsive if you receive an email from us. Remember, we change of day at Midnight.

Always keep the automatic confirmation email you received as it is your link to reschedule, or cancel your session. You can use it to communicate with us as well.
Prepayment is mandatory to secure an appointment.

How to pay for your session?

If you have a gift certificate, type the gift code in the "code" box in the payment form. The system may recognize your information, and do it for you. Once the code is in, you will see no payment due.

Square accepts most credit cards however if you have any issues completing your payment, please contact us. We have an alternate merchant processor Stripe with a wider acceptance of payment options.

If your payment was successful, your appointment is now secured. You will receive a receipt and an email confirmation. Sylvie will text or email you personally for further confirmation.

During payment, you can add a tip to your total. Thank you!

Same-day appointments include a 20% premium fee in the total payment! It is not a tip but a fee to cover the manual management of your appointment.

If you miss your session, your payment is non-refundable as it is considered a no-show. By completing this booking, you confirm you have read our terms of service.

If any refund is approved in certain circumstances, a fee will be withheld from the refund transaction.

All sales are final